SafePay is a system that lets your guru know that there are funds available for payment without releasing it until you’ve received work. SafePay is built into the workroom for every guru you hire at no extra cost.
Funds remain in SafePay indefinitely. We pay your guru only after you approve the completed work and pay their invoice.
The SafePay process
Pay an invoice ONLY if you are satisfied with your guru’s work. Immediately upon paying an invoice, funds are transferred to their cash account and can’t be refunded to you.
If you aren’t satisfied with their work, don’t pay the invoice. Instead, ask for a refund of the SafePay funds. You can then use negotiation and arbitration to resolve disputes.
Adding SafePay Funds
After you hire a guru, add SafePay funds using your cash account balance, credit card, PayPal or e-check. You can also send us a check or wired funds. Use the SafePay funds to pay your gurus’ invoices.
To add SafePay funds:
Paying with SafePay
In order to pay your guru with funds you added to SafePay, they’ll need to send you an invoice first.
To pay an invoice with SafePay funds: